ASHA Journals SUBSCRIBER HELP & SERVICES:

Frequently Asked Questions about Individual (Non-Member) Subscriptions

  1. Will I receive a password? May I share my password with friends, or is use limited solely to me?
    When you complete the subscription process, you will receive a User Name and a Password. You are the only one licensed to use this Password.

  2. What if I forget my password?
    We have instructions for what to do if you forget your User Name or your Password. Details about how to do this will be included as part of the subscription process.

  3. Why should I get an Individual (Non-Member) subscription?
    Individual (Non-Member) Subscribers have access to: Tables of contents, abstracts, full-text searching, full-text display, PDFs, links to MEDLINE, and the advantage of having password access to one or more ASHA Journals from any computer connected to the Internet. All subscribers have two years of back issues available online.
    [ Ordering Procedure ] [ Cost ] [ ASHA Membership ]

  4. How can I tell if my institution has subscribed? How do I get my institution to subscribe?
    If your institution has an online subscription to the journal you are interested in, you should be able to view the full text of the current issue of the journal. You can tell if your librarian has activated the electronic version if you see a button at the top of the page confirming you're signed in as part of an institution. If you would like to have an Institutional Subscription, or request your library to activate the online version of the ASHA journal they've subscribed to, please contact your librarian.

  5. Will I still be able to get the print version? And for how long?
    Yes, individuals and institutions will continue to be able to receive the print version for the foreseeable future.

  6. Who is eligible for an Individual (Nonmember) and a Member Subscription?
    Individual (Nonmember) Subscriptions are available to individuals, providing them with a Print Plus Online or Online Only version of their ASHA journal of choice. ASHA Members are eligible for one print subscription to the journal of their choice and access to all ASHA Journals as a member benefit. Print subscriptions to additional journals are available to members at a special reduced rate. Members and nonmembers may also have access to ASHA Journals through an Institutional Subscription.

  7. How can I access ASHA Journals if I am not a member of ASHA and I don't have access through an institutional subscription?
    You may wish to purchase an Online Only or Print Plus Online individual subscription. Pay Per View and Pay Per Access options are also available.

  8. How do I cancel a subscription?
    Only subscriptions that have not been activated can be canceled and refunded. Send a written request to the attention of the Subscription Sales Coordinator at the address below. Allow 3 to 4 weeks for processing of refunds.

  9. How do I submit a claim for missing or damaged print issues?
    Claims must be made to ASHA within 4 months of publication date. Claims are accepted by mail or fax.

Still have questions?

For further information, please contact the ASHA National Office

Office hours are Monday - Friday, 9:00 a.m. to 5:00 p.m. EST

American Speech-Language-Hearing Association
10801 Rockville Pike
Rockville, MD 20852

1-888-498-6699
Fax: (301) 897-7355
subscribe{at}asha.org